• Compatible POS Printers

  Below is a list of all printer supported by KaHero POS: For Android Users Star TSP650II / TSP654IIBl (Bluetooth) GP-58130IIC (Bluetooth) GP-L80250II (Ethernet) GP-58130IIC (Ethernet) GP-U80300I (Ethernet) Star TSP 100 / TSP143IIILAN (Ethernet) Star mc-Print3 (USB, Bluetooth, Ethernet) Epson TM-T20II (Ethernet) Epson TM-88IV (Ethernet) Epson TM-T88V (Ethernet) Epson TM-m30 (USB, BluePopular

• Basic Troubleshooting : Use network-provided time

  GETTING DISCREPANCY OF THE DATA FROM YOUR BACK OFFICE TO KAHERO ANALYTICS We understand that you’re experiencing issues with the accuracy of data synchronization between your Point of Sale (POS) system and Kahero Analytics. One fundamental troubleshooting step that can greatly improve this accuracy is to enable the ‘Use Network Time’ or ‘Use Network-Provided Time’ feature on your device. Here’s why this step is crucial: Accurate Time Stamps: When you make a sale or input dataFew readers

• Ethernet Printer Setup

  Ethernet printer requirements: *Mobile Gadget (smartphone/tablet) with KaHero POS installed *Ethernet printer (Check your printers label underneath) *Wi-Fi router *Ethernet Cable Plug the ethernet cable to your wi-fi router and your printer. On the "Navigation Menu" under "Printer Settings", select "Printer". (https://storage.crisp.chat/users/Few readers

• Bluetooth Printer Setup

  Bluetooth printer requirements: *Mobile Gadget (smartphone/tablet) with KaHero POS installed *Bluetooth printer (Check your printers label underneath) Enable your device's bluetooth connection. You can enable your bluetooth under your device's settings. Pair your device with your printer. (https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/1ku8nfbSome readers

• USB Printer Setup - iOS

  USB printer for iOS requirements: *iPad or iPhone with KaHero POS installed *USB printer (Check your printers label underneath) *Lightning cable (We recommend using the cable manufactured by Apple) Connect the Lightning cable (Apple wire) to the USB Type-A port of your receipt printer. Connect the other end of the cable to your iPad or iPhone. On the "Navigation Menu" under "Printer SeFew readers

• USB Printer Setup - Android

  USB printer for Android requirements: *Mobile Gadget (smartphone/tablet) with KaHero POS installed *USB printer (Check your printers label underneath) *USB Cable *OTG USB Flash Driver On the "Navigation Menu" under "Printer Settings", select "Printer". ClickFew readers

• Supported Barcode Scanners

  You can use scanners with Bluetooth interface or USB scanners via a USB OTG adapter/cable. *Socket Mobile 7Ci *Socket Mobile 7Qi *Socket Mobile S700 *Socket Mobile S740 *Socket Mobile S800 *Symcode MJ-6709BFew readers

• Connecting Cash Drawers

  KaHero POS supportS printer-driven cash drawers. Cash drawers that is connected to a printer that is connected to KaHero POS. A cash drawer connects to your receipt printer, and opens automatically when you finish a transaction, given your assigned printer has its "Print Receipt" and "Open Cash Drawer" features enabled. Locate the cash drawer socket on the receipt printer.Few readers

• Troubleshooting your Ethernet Printer

  If you're experiencing troubles in connecting your ethernet printer, it may either be that your printer is experiencing: Hardware issues (we recommend testing the printer for hardware issues beforehand) Network-related issues Testing Hardware Issues Check that the paper is loaded properly to the printer. Check for paper jams and remove if there is any. Check the cable connections. (The poFew readers

• Kitchen Printer Groups

  The Print Group Order feature is useful when communicating with other staffs when preparing orders. This is most useful to cafes and restaurants when informing their cooking staff about what to prepare for the customer's order. This is an important feature to use when your customers order different items from different categories, but you only want to some items from specific categories to be sent to your kitchen printers. For example, your customer ordered items from your Meal and Beverage CatFew readers

• Printing Sticker Labels

  A label printer is a type of printer that is used to print sticker labels. KaHero POS allows you to setup your sticker label printers. On the Navigation Menu, under Printer Settings, select Printer. Click Add Printer to add your printer for sticker labels. UnderSome readers