• BIR Processing

  Steps on How to Process your BIR with KaHero POS. Step 1: KaHero user must first apply the eaccreg, to apply just click here. Step 2: Once your eaccreg account has been approved, notify us so that we can apply your Permit To Use (PTU) 3-5days processing. We will give you all the documents needed for PTU Processing. Step 3: Once approved, we will be the one to set up your BIR Settings in the POS. Step 4: WSome readers

• Payment Types

  You can add several payment types to KaHero POS if your store accepts different kinds of payments. Payment Types On the "Navigation Menu" under "Listings", select "Payment Types". Click "Add a Payment Type". ![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/2_131n4su.pSome readers

• How to Scan Barcodes with Embedded Weight

  How to Scan Barcodes with Embedded Weight This feature allows you to scan barcodes with embedded weight. When your scanning the barcode your item will automatically be added to the transaction with the indicated weight. To use this feature, login in to your Kahero App and go to General Settings under Settings. ![](https://storage.crisp.chat/users/helpdFew readers

• Adding Logo on your Receipts

  If you want to display your company logos on the receipts you will be printing, worry not. KaHero POS allows you to add an image to your receipt that will serve as a header on your receipt. Adding Logo to Receipts On the **"**Navigation Menu" under **"**Settings" ,select "****General Settings". OnFew readers

• Logging Out

  From KaHero POS From KaHero POS app On the "Navigation Menu"**** under "Settings" ,select "Log Out"**** to log out of your account. From The Back Office You access the back office through KaHero POS app or app.kahero.co. On the **"****NavigFew readers

• Setting Your Currency

  Once you have set your business's country, it will automatically suggest the currency for you. Setting Currency On the **"**Navigation Menu" under **"**Settings" ,select "****General Settings". On the bottom of your "****General Settings", you will find your "****Country Settings". Choose which CountrFew readers

• Forgot Password?

  At times, we cannot avoid that we may forget our accounts and passwords. Luckily, KaHero POS allows you to record or change your account details. On your Sign In screen, select **"**Forgot Password"****. You will be navigated to this screen. Enter your email. Once you see this green message, the reset email has been seFew readers

• Loyalty Program in KaHero POS

  A loyalty program is a marketing strategy made to encourage customers to become regulars in businesses. Most business implement the loyalty program to get returning customers. Luckily, KaHero POS is here to help you setup your loyalty program! To use the Loyalty Program you must enable the feature first. On the "Navigation Menu" under "Settings", select "Features". ![](https://storage.crisp.chat/users/helpdesk/websiteFew readers

• Devices

  If you have more than one device using KaHero POS, you may manage them in the back office. You can access the back office through the KaHero POS app or app.kahero.co. | You have to avail KaHero's PRO Subscription to use the POS system in multiple devices. Adding Devices In KaHero's back office, select Devices under the Navigation Menu. ![](https://storage.crisp.chat/users/helpdesk/website/fea84a7Few readers

• How to Delete your KaHero POS Account

  This section is for users OUTSIDE the Philippines ONLY. For users from the Philippines, you can contact us directly for your account deletion. Head to KaHero's Back Office (app.kahero.co). Sign in with your KaHero POS account. Then on the Navigation Menu, head to Settings, then select General Settings. Scroll down the GeneSome readers

• Forgetting User PIN

  For Admin Users Open the KaHero Back Office through the KaHero POS app or directly through the website (app.kahero.co). Login using your KaHero POS account. On the "Navigation Menu", click "Users". Click "Edit" beside the user to check or change their PINs. ![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8Few readers

• Changing Date Format on KaHero POS

  You can now change the format of the date on your printed receipts. This is useful when you prefer a different date format from the default. On the "Navigation Menu", click "Settings", then select "General Settings". Scroll down to find the "Language & Timezone Settings". Click on the drop down beside "Receipt Date Format". Choose your desired format. A. YYYY/MM/DD - Year/Month/DateFew readers

• Disable non-admin users to delete Dine-in Open Tickets

  If you are not allowing non-admin users of KaHero POS to delete dine-in tickets, you can now set a pass code to prevent non-admin users from deleting them. You can access this setting from the back office or app.kahero.co. Back Office Setup On the Navigation Menu, go to Settings, then click General Settings. Scroll down until you rFew readers