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• Payment Types

  You can add several payment types to KaHero POS if your store accepts different kinds of payments. On the "Navigation Menu" under "Listings", select "Payment Types". Click "Add a Payment Type". ![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/2_131n4su.pSome readers

• BIR Processing

  Steps on how to process your BIR with KaHero POS. A. SOFTWARE ONLY This is for users using KaHero POS app only. click here for the BIR Form 1907 Go PRO with KaHero - the BIR feature is only applicable if you subscribe as PRO. Secure and fillout the BIR Form 1907 application for permit to use (PTU) POS. Contact your hardware provider for the hardware details. _*On the BIR Form 1907, in No. 1 put X forSome readers

• QuickBooks Integration Manual

  Integrate your store with QuickBooks. Connect your Kahero directly to your QuickBooks Online account to begin syncing your invoices in real-time. To connect your Kahero POS to your QuickBooks, you must enable the QuickBooks feature first. Click the navigation bar and click Features under Settings. Then scroll down and look for QuickBooks and enaFew readers

• Adding Logo on your Receipts

  If you want to display your company logos on the receipts you will be printing, worry not. KaHero POS allows you to add an image to your receipt that will serve as a header on your receipt. On the **"**Navigation Menu" under **"**Settings" ,select "****General Settings". OnSome readers

• Logging Out

  From KaHero POS On the "Navigation Menu"**** under "Settings" ,select "Log Out"**** to log out of your account. From The Back Office You access the back office through KaHero POS app or app.kahero.co. On the **"****NavigFew readers

• Setting Your Currency

  Once you have set your business's country, it will automatically suggest the currency for you. On the **"**Navigation Menu" under **"**Settings" ,select "****General Settings". On the bottom of your "****General Settings", you will find your "****Country Settings". Choose which CountrFew readers

• Forgot Password?

  At times, we cannot avoid that we may forget our accounts and passwords. Luckily, KaHero POS allows you to record or change your account details. On your Sign In screen, select **"**Forgot Password"****. You will be navigated to this screen. Enter your email. Once you see this green message, the reset email has been seSome readers

• Loyalty Program in KaHero POS

  A loyalty program is a marketing strategy made to encourage customers to become regulars in businesses. Most business implement the loyalty program to get returning customers. Luckily, KaHero POS is here to help you setup your loyalty program! To use the Loyalty Program you must enable the feature first. On the "Navigation Menu" under "Settings", select "Features". ![](https://storage.crisp.chat/users/helpdesk/websiteSome readers

• Devices

  If you have more than one device using KaHero POS, you may manage them in the back office. You can access the back office through the KaHero POS app or app.kahero.co. Adding Devices In KaHero's back office, select Devices under the Navigation Menu. ![](https://storage.crisp.chat/users/helpdesk/website/fea84a7Some readers

• How to Delete your KaHero POS Account

  This section is for users OUTSIDE the Philippines ONLY. For users from the Philippines, you can contact us directly for your account deletion. Head to KaHero's Back Office (app.kahero.co). Sign in with your KaHero POS account. Then on the Navigation Menu, head to Settings, then select General Settings. Scroll down the GeneFew readers

• Forgetting User PIN

  For Admin Users Open the KaHero Back Office through the KaHero POS app or directly through the website (app.kahero.co). Login using your KaHero POS account. On the "Navigation Menu", click "Users". Click "Edit" beside the user to check or change their PINs. ![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8Few readers

• Changing Date Format on KaHero POS

  You can now change the format of the date on your printed receipts. This is useful when you prefer a different date format from the default. On the "Navigation Menu", click "Settings", then select "General Settings". Scroll down to find the "Language & Timezone Settings". Click on the drop down beside "Receipt Date Format". Choose your desired format. A. YYYY/MM/DD - Year/Month/DateFew readers

• Disable non-admin users to delete Dine-in Open Tickets

  If you are not allowing non-admin users of KaHero POS to delete dine-in tickets, you can now set a pass code to prevent non-admin users from deleting them. You can access this setting from the back office or app.kahero.co. Back Office Setup On the Navigation Menu, go to Settings, then click General Settings. Scroll down until you rSome readers