USB Printer Setup - iOS
USB printer for iOS requirements:
*iPad or iPhone with KaHero POS installed
*USB printer (Check your printers label underneath)
*Lightning cable (We recommend using the cable manufactured by Apple)
Connect the Lightning cable (Apple wire) to the USB Type-A port of your receipt printer.
Connect the other end of the cable to your iPad or iPhone.
On the "Navigation Menu" under "Printer Settings", select "Printer".
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/2_1vj4u40.png)
Click "**Add a Printer"**.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/3_nvd9mi.png)
A. Input your printer label
B. Select your printer's model (IPDA045, others)
C. From the drop down menu, select "**USB"**.
D. Click the "Search" button and a pop-up will show you a list of available printers. Choose your printer from the list.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/9_btnqq5.png)
A. Choose whether to print directly or print an image
B. Choose the width of your receipt printer (58mm, 80mm)
C. Input your printer's DPI (recommended is 180)
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/4_1sreodp.png)
These are your printer features:
Open Cash Drawer - enable to open cash drawer during sales
Print Receipt - enable to print receipts after each transaction
Print Order - enable to send orders to a group of printers
Print Sticker Label - enable to print sticker labels for your store
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/5_1hcy25.png)
On the top-right of the Add Printer screen, press "**Test Print"** to test whether or not your printer is connected and working properly.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/6_1ofqxkx.png)
*iPad or iPhone with KaHero POS installed
*USB printer (Check your printers label underneath)
*Lightning cable (We recommend using the cable manufactured by Apple)
Connect the Lightning cable (Apple wire) to the USB Type-A port of your receipt printer.
Connect the other end of the cable to your iPad or iPhone.
On the "Navigation Menu" under "Printer Settings", select "Printer".
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/2_1vj4u40.png)
Click "**Add a Printer"**.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/3_nvd9mi.png)
A. Input your printer label
B. Select your printer's model (IPDA045, others)
C. From the drop down menu, select "**USB"**.
D. Click the "Search" button and a pop-up will show you a list of available printers. Choose your printer from the list.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/9_btnqq5.png)
A. Choose whether to print directly or print an image
B. Choose the width of your receipt printer (58mm, 80mm)
C. Input your printer's DPI (recommended is 180)
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/4_1sreodp.png)
These are your printer features:
Open Cash Drawer - enable to open cash drawer during sales
Print Receipt - enable to print receipts after each transaction
Print Order - enable to send orders to a group of printers
Print Sticker Label - enable to print sticker labels for your store
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/5_1hcy25.png)
On the top-right of the Add Printer screen, press "**Test Print"** to test whether or not your printer is connected and working properly.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/6_1ofqxkx.png)
Updated on: 04/08/2021
Thank you!