How to import Item Options
To Import Item Options go to Back Office, login your account and select Items under Listings.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/1_1vku6fg.png)
Click on the more options.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/11_1gzpss8.png)
Select Import Item Options.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/25_1ve62sg.png)
Click on Download Template. An excel file with the template will then be downloaded.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/24_qlm26i.png)
This is what's inside your template.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/11_124vke9.png)
Remove rows of the items that doesn't need an item options, then encode your Item Options like the sample below.
Note: Don't change all under Row 1 and all under column Id and Item Name
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/2_j13gds.png)
When your are done adding Item Options save the file then go back to Backoffice where you import the template, then click Browse to upload the file and click OK.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/21_vqi6km.png)
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/1_1vku6fg.png)
Click on the more options.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/11_1gzpss8.png)
Select Import Item Options.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/25_1ve62sg.png)
Click on Download Template. An excel file with the template will then be downloaded.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/24_qlm26i.png)
This is what's inside your template.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/11_124vke9.png)
Remove rows of the items that doesn't need an item options, then encode your Item Options like the sample below.
Note: Don't change all under Row 1 and all under column Id and Item Name
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/2_j13gds.png)
When your are done adding Item Options save the file then go back to Backoffice where you import the template, then click Browse to upload the file and click OK.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/21_vqi6km.png)
Updated on: 28/11/2022
Thank you!