Forgetting User PIN
For Admin Users
Open the KaHero Back Office through the KaHero POS app or directly through the website (app.kahero.co). Login using your KaHero POS account.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/1_10jjral.png)
On the "Navigation Menu", click "Users".
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/2_s6lryj.png)
Click "Edit" beside the user to check or change their PINs.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/3_1w8ne60.png)
This is the "Edit User" screen. You can see and edit the user's information here. Click "Save" to save your changes.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/4_19ophqw.png)
Updated on: 04/08/2021
Thank you!