Using Partial Payment
Your customers may request to do partial payments for their transactions.
After creating your transactions, tap on Payment to proceed to the payment screen.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/2_8veqxm.png)
This is your payment screen.
A. Tap on the customer to add a customer to the ticket/transaction.
B. This is where your customer's balance will be displayed.
C. Tick the box beside the "Allow partial payment".
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/1_dqyq7.png)
Tap on the customer icon to add a customer.
A. Search for a specific customer's name
B. Add a new customer
C. Select a customer to assign and click Save
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/3_dmb4xp.png)
Your partial payment screen should be complete when you have assigned a customer and ticked the "Allow partial payment" box and have input your customer's partial payment. Click Proceed to finish the partial payment.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/4_dtg961.png)
Collecting your customer's balance comes after making partial payments.
On the Navigation Menu, select Customers.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/5_p5fc6l.png)
Tap on the customer's edit icon whose balance you would like to collect. On the sample below, you can also view the customers Sales and Balance.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-17-_29e7gv.png)
On the Edit Customer, you can find your customer's information such as their number of visits, last date of visit, sales and their remaining balance.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-17-_ibkt8.png)
On the Customer Sales tab, you can find all the receipts of the transactions of your selected customer. Tapping on a specific receipt will send you to a detailed screen of the transaction.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-17-_rky98f.png)
Inside the receipt you can view all of the items ordered, and the details of the transaction.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-18-_1h4tnqx.png)
After checking on your customer's balance, on the Navigation Menu, select Register and click the Partial Payment icon located at the upper right side, beside the barcode icon.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-18-_1k8552w.png)
Input the Balance to Pay amount then click OK.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-18-_pp0wyn.png)
_PAY_CUSTOMER_BALANCE will appear on the right side with the amount you input, Click Payment.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-18-_1rcgh1b.png)
Click on the Customer icon then select the customer and save.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-18-_1k6fzew.png)
After adding the customer, you must input the below;
A. Select your customers mode of payment.
B. Input the amount to pay.
C. The "Allow Partial Payment" box must be unchecked.
D. Click to proceed.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-18-_1flgz6.png)
Click OK to confirm your payment.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-18-_1uooc07.png)
To confirm the payment you can view the payment transaction on the Receipt.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-19-_iketr1.png)
You can also view it on Customer, once the customer has payed all their balance only Sales will appear.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-19-_asfwel.png)
Creating Partial Payments
After creating your transactions, tap on Payment to proceed to the payment screen.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/2_8veqxm.png)
This is your payment screen.
A. Tap on the customer to add a customer to the ticket/transaction.
B. This is where your customer's balance will be displayed.
C. Tick the box beside the "Allow partial payment".
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/1_dqyq7.png)
Tap on the customer icon to add a customer.
A. Search for a specific customer's name
B. Add a new customer
C. Select a customer to assign and click Save
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/3_dmb4xp.png)
Your partial payment screen should be complete when you have assigned a customer and ticked the "Allow partial payment" box and have input your customer's partial payment. Click Proceed to finish the partial payment.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/4_dtg961.png)
Paying Partial Payments
Collecting your customer's balance comes after making partial payments.
On the Navigation Menu, select Customers.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/5_p5fc6l.png)
Tap on the customer's edit icon whose balance you would like to collect. On the sample below, you can also view the customers Sales and Balance.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-17-_29e7gv.png)
On the Edit Customer, you can find your customer's information such as their number of visits, last date of visit, sales and their remaining balance.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-17-_ibkt8.png)
On the Customer Sales tab, you can find all the receipts of the transactions of your selected customer. Tapping on a specific receipt will send you to a detailed screen of the transaction.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-17-_rky98f.png)
Inside the receipt you can view all of the items ordered, and the details of the transaction.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-18-_1h4tnqx.png)
After checking on your customer's balance, on the Navigation Menu, select Register and click the Partial Payment icon located at the upper right side, beside the barcode icon.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-18-_1k8552w.png)
Input the Balance to Pay amount then click OK.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-18-_pp0wyn.png)
_PAY_CUSTOMER_BALANCE will appear on the right side with the amount you input, Click Payment.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-18-_1rcgh1b.png)
Click on the Customer icon then select the customer and save.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-18-_1k6fzew.png)
After adding the customer, you must input the below;
A. Select your customers mode of payment.
B. Input the amount to pay.
C. The "Allow Partial Payment" box must be unchecked.
D. Click to proceed.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-18-_1flgz6.png)
Click OK to confirm your payment.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-18-_1uooc07.png)
To confirm the payment you can view the payment transaction on the Receipt.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-19-_iketr1.png)
You can also view it on Customer, once the customer has payed all their balance only Sales will appear.
![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-19-_asfwel.png)
Updated on: 28/12/2021
Thank you!