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# Using Partial Payment

Your customers may request to do partial payments for their transactions.

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# Creating Partial Payments

${youtube}[Creating Partial Payments](rJWqWb188Vo)

After creating your transactions, tap on **Payment** to proceed to the payment screen.

![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/2_8veqxm.png)

This is your payment screen.  

A. Tap on the customer to add a customer to the ticket/transaction.  
B. This is where your customer's balance will be displayed.  
C. Tick the box beside the "Allow partial payment".

![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/1_dqyq7.png)

Tap on the customer icon to add a customer.  

A. Search for a specific customer's name  
B. Add a new customer  
C. Select a customer to assign and click **Save**

![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/3_dmb4xp.png)

Your partial payment screen should be complete when you have assigned a customer and ticked the "Allow partial payment" box and have input your customer's partial payment. Click **Proceed** to finish the partial payment.

![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/4_dtg961.png)

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# Paying Partial Payments

Collecting your customer's balance comes after making partial payments.

${youtube}[Paying Partial Payments](x7Z0f0G8bHs)

On the **Navigation Menu**, select **Customers**.

![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/5_p5fc6l.png)

Tap on the customer's edit icon whose balance you would like to collect. On the sample below, you can also view the customers Sales and Balance.

![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-17-_29e7gv.png)

On the **Edit Customer**, you can find your customer's information such as their number of visits, last date of visit, sales and their remaining balance.

![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-17-_ibkt8.png)

On the **Customer Sales** tab, you can find all the receipts of the transactions of your selected customer. Tapping on a specific receipt will send you to a detailed screen of the transaction.

![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-17-_rky98f.png)

Inside the receipt you can view all of the items ordered, and the details of the transaction.

![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-18-_1h4tnqx.png)

After checking on your customer's balance, on the **Navigation Menu**, select **Register** and click the **Partial Payment** icon located at the upper right side, beside the barcode icon. 

![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-18-_1k8552w.png)

Input the **Balance to Pay** amount then click **OK**.

![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-18-_pp0wyn.png)

**_PAY_CUSTOMER_BALANCE** will appear on the right side with the amount you input, Click **Payment**.

![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-18-_1rcgh1b.png)

Click on the **Customer** icon then select the customer and save.

![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-18-_1k6fzew.png)

After adding the customer, you must input the below;

A. Select your customers mode of payment.
B. Input the amount to pay.
C. The **"Allow Partial Payment"** box must be unchecked.
D. Click to proceed.

![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-18-_1flgz6.png)

Click **OK** to confirm your payment.

![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-18-_1uooc07.png)

To confirm the payment you can view the payment transaction on the **Receipt**.

![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-19-_iketr1.png)

You can also view it on **Customer**, once the customer has payed all their balance only **Sales** will appear.

![](https://storage.crisp.chat/users/helpdesk/website/fea84a7e8a4bd000/screenshot-from-2021-12-22-19-_asfwel.png)